Retail
CRM for retail service providers
Connect the storefront or catalogue site to quotations, orders and customer follow-up — so retail teams stop retyping leads into spreadsheets.
- Web enquiries never reach the same system as in-store or phone leads
- Quotes and availability are tracked in chat threads
- Seasonal campaigns drive traffic with no pipeline visibility
- After-sales and repeat purchase signals are lost
- One customer record across web and sales follow-up
- Catalogue or lead-gen sites that write straight into the CRM
- Clear ownership from enquiry to fulfilment handoff
- SEO and CRO focused on commercial pages that convert
Relevant services
Most retail projects combine a fast website with a configured commercial platform.
FAQ for retail teams
Is this an e-commerce platform?
We focus on service-led and quotation-led retail flows — catalogues, quote requests, appointments and order follow-up — not replacing every full Shopify/Magento stack.
Can you connect an existing site?
Yes. Forms and lead flows can feed the platform even when we did not build the original site. Many clients later rebuild the site on Next.js for speed and ownership.
What does pricing look like?
Website projects from €1,200; platform Core from €1,750 setup plus €50 per user per month. See the pricing page for the full matrix.
Find out where your website loses customers
Request a free website check: we review speed, findability and conversion, and send you a one-page conclusion within 24 hours.